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Dear Sir/ Madam,
Last week I phoned around for prices to replace 4 tyres on my Cressida. It is in mint condition.
I phoned Jax at Warilla last [ about 6th]. I was pleased that the phone was answered so well. A man named KEN treated me with respect, courtesy and dignity. He didn't wast his or my time. He was so good that even had his prices been higher [ to a degree] I would have gone there.
This morning I had the car there for a wheel alignment and 4 tyres replaced. Ken greeted me - I had never met him before - and the car was serviced within the time frame he gave me - less than an hour.
I couldn't have had better treatment - it is so encouraging when someone treats you well.
I have just become ' retired' and have poor health at the moment. He brightened my day.
KEN is a real asset to you.
I will call him again when I want my daughter's tyres replaced, or my own.
I will be telling my friends of the customer service - and the competative prices at Jax - Warilla.
Sincerely Yours.
Name: John Cornford
Location: Warilla
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