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Dear Sir/Madam,
I wanted to express my thanks and congratulate your staff at the Bankstown store.
I contacted them early on Friday after a very disappointing experience with a dealership who had serviced my car and not repaired a reported puncture. Not only did Adam listen to my sob story, he put my mind at ease, assured me the tyres were in stock and even offered to make us a coffee.
When I arrived at the store, I was impressed by the cleanliness and organisation of the whole operation. I also met David who too, was delightful to deal with.
The entire experience was painless and I felt confident that my relatively new car was in good hands.
I am now a loyal customer and fan who will spread the word!
Thanks again, Nancy
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