The Truth About Car Maintenance Options
An initiative of the Australian Automotive Aftermarket Association
The Australian Competition and Consumer Commission (ACCC) have recently provided updated information regarding consumer rights and servicing cars under warranty. This information is consistent with previous guidance that the Australian Consumer Laws (ACL) gives car owners a guaranteed level of protection for vehicles they buy and that this guarantee applies regardless of any other warranty offered by a vehicle manufacturer.
Furthermore, there is NO REQUIREMENT under the Australian Consumer Law (ACL) for a vehicle to be serviced by an authorised dealer in order for the consumer guarantees to apply.
For further information, download the Australian Automotive Aftermarket Association Information PDF.
